Terms of Service

Last Updated: October 26, 2025

1. Acceptance of Terms

By accessing and using Context Link ("the Service"), you accept and agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use the Service.

2. Description of Service

Context Link provides a semantic search and content retrieval service that:

  • Connects to your existing content sources (Google Docs, Notion, websites)
  • Creates semantic embeddings of your content for intelligent search
  • Generates AI-friendly, markdown-formatted responses to queries
  • Provides dynamic and fixed response capabilities

3. Account Registration

3.1 Account Creation

To use Context Link, you must create an account by providing accurate and complete information, including a valid email address.

3.2 Account Security

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized access or security breach.

3.3 Subdomain

When you create an account, you receive a unique subdomain (e.g., yourinitials.context-link.ai). This subdomain cannot be transferred to another user.

4. Subscription and Payment

4.1 Free Trial

We offer a 7-day free trial for new users. You may cancel at any time during the trial period without being charged.

4.2 Paid Subscriptions

After the trial period, continued use requires a paid subscription. Subscription fees are billed in advance on a recurring basis according to your selected plan (Starter or Pro).

4.3 Automatic Renewal

Your subscription will automatically renew unless you cancel before the renewal date. You authorize us to charge your payment method for renewal fees.

4.4 Cancellation and Refunds

You may cancel your subscription at any time. Cancellation takes effect at the end of your current billing period. We do not provide refunds for partial subscription periods except as required by law.

4.5 Price Changes

We reserve the right to modify subscription prices. We will provide reasonable notice of price changes, and changes will take effect at your next billing cycle.

5. Acceptable Use

5.1 Permitted Use

You may use Context Link for lawful purposes including:

  • Organizing and searching your own content
  • Providing context to AI tools and chatbots
  • Content generation and research
  • Marketing and SEO applications

5.2 Prohibited Use

You agree not to:

  • Use the Service for any illegal or unauthorized purpose
  • Violate any laws or third-party rights
  • Upload content you don't have the right to use
  • Scrape or systematically collect data from third-party websites without permission
  • Attempt to gain unauthorized access to the Service or related systems
  • Interfere with or disrupt the Service
  • Use the Service to transmit malware or harmful code
  • Impersonate others or misrepresent your affiliation
  • Resell or redistribute the Service without authorization

6. Content and Data

6.1 Your Content

You retain all rights to the content you connect to Context Link. By using the Service, you grant us a license to access, process, and store your content solely to provide the Service.

6.2 Content Responsibility

You are solely responsible for your content and must ensure you have all necessary rights and permissions for content you connect to the Service.

6.3 Third-Party Content

When connecting to websites or third-party sources, you must respect their terms of service and usage rights. We are not responsible for third-party content accessed through the Service.

7. Intellectual Property

7.1 Service Ownership

Context Link and its technology, including all software, algorithms, and infrastructure, are owned by us and protected by intellectual property laws.

7.2 Limited License

We grant you a limited, non-exclusive, non-transferable license to access and use the Service for its intended purpose during your subscription period.

8. Service Availability and Modifications

We strive to provide reliable service but do not guarantee uninterrupted access. We may:

  • Modify or discontinue features with reasonable notice
  • Perform maintenance that temporarily affects availability
  • Update these Terms of Service (with notice for material changes)

9. Third-Party Integrations

Context Link integrates with third-party services (Google, Notion, etc.). Your use of these integrations is subject to their respective terms and policies. We are not responsible for changes to or discontinuation of third-party services.

10. Privacy

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your information.

11. Disclaimers

11.1 "As Is" Service

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

11.2 Results

We do not guarantee the accuracy, completeness, or usefulness of search results or generated responses. You are responsible for verifying and using results appropriately.

12. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES.

OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE TWELVE MONTHS PRECEDING THE CLAIM.

13. Indemnification

You agree to indemnify and hold harmless Context Link from any claims, losses, damages, liabilities, and expenses (including legal fees) arising from your use of the Service, violation of these Terms, or infringement of any rights of another party.

14. Termination

14.1 By You

You may terminate your account at any time by contacting us or using account settings.

14.2 By Us

We may suspend or terminate your access to the Service if you violate these Terms or for any other reason with reasonable notice, except in cases of serious violations.

14.3 Effect of Termination

Upon termination, your right to use the Service ceases immediately. We will delete your data in accordance with our Privacy Policy, except where retention is required by law.

15. Governing Law and Disputes

These Terms shall be governed by the laws of the United Kingdom and Australia. Any disputes shall be resolved through good faith negotiation, and if necessary, through the courts in these jurisdictions.

16. General Provisions

16.1 Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Context Link.

16.2 Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions shall remain in full force and effect.

16.3 Waiver

Our failure to enforce any provision shall not constitute a waiver of that provision or any other provision.

16.4 Assignment

You may not assign or transfer these Terms without our written consent. We may assign these Terms without restriction.

17. Contact Information

For questions about these Terms of Service, please contact us at:

Email: [email protected]